Original Research

A micro-level outcomes evaluation of a skills capacity intervention within the South African public service: Towards an impact evaluation

Petronella Jonck, Riaan de Coning, Paul S. Radikonyana
SA Journal of Human Resource Management | Vol 16 | a1000 | DOI: https://doi.org/10.4102/sajhrm.v16i0.1000 | © 2018 Riaan De Coning, Petronella Jonck, Paul S. Radikonyana | This work is licensed under CC Attribution 4.0
Submitted: 22 September 2017 | Published: 18 July 2018

About the author(s)

Petronella Jonck, Research and Innovation, National School of Government, South Africa
Riaan de Coning, University of Stellenbosch, Business School, South Africa
Paul S. Radikonyana, Research and Innovation, National School of Government, South Africa


Orientation: Interest in measuring the impact of skills development interventions has increased in recent years.


Research purpose: This article reports on an outcomes evaluation under the ambit of an impact assessment with reference to a research methodology workshop.


Motivation of the study: A paucity of studies could be found measuring the workshop outcomes, especially within the public service as it pertains to training interventions.


Research approach/design and method: A pretest–post-test research design was implemented. A paired-sample t-test was used to measure the knowledge increase while controlling for the influence of previous training by means of an analysis of variance and multiple regression analysis.


Main findings: Results indicated that the increase in research methodology knowledge was statistically significant. Previous training influenced the model only by 0.8%, which was not statistically significant.


Practical/managerial implications: It is recommended that the suggested framework and methodology be utilised in future research as well as in monitoring and evaluation endeavours covering various training interventions.


Contribution/value add: The study provides evidence of the impact generated by a training intervention, within the South African Public Service. Thus, addressing a research gap in the corpus of knowledge.


training outcomes; public service training; training evaluation framework; knowledge increase; pretest-posttest


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