Original Research

The impact of job description and career prospect on job satisfaction: A quantitative study in Mauritius

Ketan S. Ramhit
SA Journal of Human Resource Management | Vol 17 | a1092 | DOI: https://doi.org/10.4102/sajhrm.v17i0.1092 | © 2019 Ketan Sharma Ramhit | This work is licensed under CC Attribution 4.0
Submitted: 25 June 2018 | Published: 09 October 2019

About the author(s)

Ketan S. Ramhit, School of Economic and Business Sciences, University of the Witwatersrand, Johannesburg, South Africa

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Orientation: Literature shows that job description and career prospect are connected to job satisfaction and it is seen that, in Mauritius, job description and career prospect impact job satisfaction.

Research purpose: The purpose of the study was to determine the relationship between job description, career prospect and job satisfaction in Mauritius.

Motivation for the study: It has been noticed that employees are dissatisfied when they perform duties outside their job description and also when they see that they do not have a good career prospect. Despite the existence of several researches, limited research exists in the Mauritian context. The outcome will provide significant relevance to existing knowledge.

Research approach/design and method: A quantitative approach was adopted and a survey was conducted in a multinational company in Mauritius. A sample of 132 employees was chosen.

Main findings: This research unravelled significant negative relationships between job description, career prospect and job satisfaction. The results revealed that, when duties are not well described or when duties are not in line with current responsibilities, the employees are dissatisfied. Similarly, the greater the chances that employees are not given the opportunity to get promoted, the more they are dissatisfied.

Practical/managerial implications: Human resource practitioners, managers and team leaders need to recognise that employee’s moods influence the work pattern in the organisation and a clear job description and an appropriate career plan should exist.

Contribution/value-add: Literature on the relationship between job description, career prospect and job satisfaction in the context of Mauritius is almost inexistent. This study will add to existing knowledge.


job description; career prospect; job satisfaction; multinational; Mauritius; business process outsourcing


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