Original Research

The relation between conscientiousness, empowerment and performance

Riëtte Sutherland, Gideon P. de Bruin, Freddie Crous
SA Journal of Human Resource Management | Vol 5, No 2 | a120 | DOI: https://doi.org/10.4102/sajhrm.v5i2.120 | © 2007 Riëtte Sutherland, Gideon P. de Bruin, Freddie Crous | This work is licensed under CC Attribution 4.0
Submitted: 21 February 2007 | Published: 28 February 2007

About the author(s)

Riëtte Sutherland, University of Johannesburg, South Africa
Gideon P. de Bruin, University of Johannesburg, South Africa
Freddie Crous, University of Johannesburg, South Africa

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Abstract

This study examined the relationship between conscientiousness, empowerment and job performance among information technology professionals. An Employee Empowerment Questionnaire (EEQ), a Conscientiousness Scale and a Social Desirability Scale were administered to 101 information technology customer service engineers. Managers completed a Performance Evaluation Questionnaire (PEQ) for each customer service engineer. The results indicated a significant relationship between conscientiousness and empowerment. A curvilinear relationship was found between empowerment and performance. The practical and theoretical implications of the findings are discussed.

Keywords

Personality; consciousness; empowerment; job performance

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