Original Research
The relationship between talent management, job satisfaction and voluntary turnover intentions of employees in a selected government institution
Submitted: 11 May 2020 | Published: 25 February 2021
About the author(s)
Nicolene E. Barkhuizen, Department of Industrial Psychology and People Management, College of Business and Economics, University of Johannesburg, Johannesburg, South AfricaBongekile Gumede, Southern Business School, Krugersdorp, South Africa
Abstract
Introduction: Talent management plays an essential role in the retention of competent employees in the workplace.
Research purpose: The main objective of this research was to determine the relationship between talent management, job satisfaction and voluntary turnover intentions of employees in a selected South African government institution.
Motivation for the study: Talent management research within the context of South African government institutions has yet to reach its full potential.
Research design, approach, and method: This study followed a quantitative research design. Data was collected from employees at the head office of the selected government institution (N = 208). A Talent management measure, job satisfaction questionnaire and a voluntary turnover intention questionnaire were distributed.
Findings: The results showed a weak leadership talent mindset. Talent management practices such as talent development, performance management, talent retention strategies and compensation practices were poorly applied. Almost half of the sample was dissatisfied with their jobs, whilst 68% considered quitting their jobs. Talent management practices were significantly related to job satisfaction and voluntary turnover intentions. Job satisfaction moderated the relationship between talent management and voluntary turnover intentions.
Management implications: Government leaders are encouraged to adopt a talent mindset that will instil a talent culture where talented individuals are allowed to add value and contribute to the success of the institution.
Value add: This research adds to the limited body of research done on talent management in the public sector context.
Conclusions: This research highlights the importance of talent management in contributing to critical individual outcomes required for sustainable government institutions.
Keywords
Metrics
Total abstract views: 12256Total article views: 22896
Crossref Citations
1. Talent management and job satisfaction of medical personnel in Polish healthcare entities
Wioletta Pomaranik, Magdalena Kludacz-Alessandri
Frontiers in Psychology vol: 14 year: 2023
doi: 10.3389/fpsyg.2023.1146073
2. Investigating turnover intention in a financial organisation in Gauteng
Gloria S. Tshwane, Molefe J. Maleka, Portia M. Tladi
SA Journal of Human Resource Management vol: 21 year: 2023
doi: 10.4102/sajhrm.v21i0.2177
3. Support from Superiors and Employee Turnover at a Manufacturing Company in Poland
Elżbieta Stolarska-Szeląg
Krakow Review of Economics and Management/Zeszyty Naukowe Uniwersytetu Ekonomicznego w Krakowie issue: 3(1009) first page: 177 year: 2025
doi: 10.15678/krem.18731
4. The mediating role of employee commitment in the relationship between compensation system and turnover intentions
Nemanja Berber, Dimitrije Gašić
Employee Relations: The International Journal vol: 46 issue: 4 first page: 721 year: 2024
doi: 10.1108/ER-05-2023-0270
5. Mediators and moderators in voluntary turnover intention: a scoping review in the public service
Ana Cláudia A. M. Silva, Elaine R. Neiva, Daniel Pereira Damasceno, Felipe Orsini F. B. Ferreira
Frontiers in Psychology vol: 16 year: 2025
doi: 10.3389/fpsyg.2025.1631551
6. Exploring the talent management strategies and practices at a South African municipality
Songezwa Mthintso, Musawenkosi Donia Saurombe, Calvin Mabaso
EUREKA: Social and Humanities issue: 5 first page: 10 year: 2024
doi: 10.21303/2504-5571.2024.003386
7. Linking talent management to thriving at work and employees’ voice behavior: The moderating role of person–organization fit
Edi Sugiono, Suryono Efendi, Hendryadi
Cogent Social Sciences vol: 9 issue: 2 year: 2023
doi: 10.1080/23311886.2023.2244309
8. Meaning in motion: Evolving images of talent in organisations in a disruptive world
Lidewey van der Sluis, Emmerentia N. Barkhuizen
SA Journal of Industrial Psychology vol: 49 year: 2023
doi: 10.4102/sajip.v49i0.2099
9. A triple theory approach to link corporate social performance and green human resource management
Yushi Jiang, Syed Imran Zaman, Sobia Jamil, Sharfuddin Ahmed Khan, Li Kun
Environment, Development and Sustainability vol: 26 issue: 6 first page: 15733 year: 2023
doi: 10.1007/s10668-023-03272-3
10. An exploration of factors influencing the retention of senior female employees in a financial services organisation
Lucy-Skye Hammond, Melinde Coetzee
SA Journal of Human Resource Management vol: 20 year: 2022
doi: 10.4102/sajhrm.v20i0.1997
11. Job satisfaction and turnover: The role of creativity, engagement, and decent work amongst employees
Willie T. Chinyamurindi, Nhamo Mashavira
SA Journal of Human Resource Management vol: 22 year: 2024
doi: 10.4102/sajhrm.v22i0.2713
12. Talent management and performance in the public sector: the mediating role of line managerial support
Saeed Obaid Semaihi, Syed Zamberi Ahmad, Khalizani Khalid
Journal of Organizational Effectiveness: People and Performance vol: 10 issue: 4 first page: 546 year: 2023
doi: 10.1108/JOEPP-09-2022-0274
13. Enhancing Talent Retention of TVET Colleges’ Lecturers through Specific Talent Management Dimensions
Kagiso Tsatsimpe, Anna-Marie Pelser
International Journal of Applied Research in Business and Management vol: 6 issue: 1 year: 2025
doi: 10.51137/wrp.ijarbm.2024.ktet.45635
14. Investigating factors that impact employee turnover in the medical device industry in the United Arab Emirates
Ali Mossarah
Social Sciences & Humanities Open vol: 7 issue: 1 first page: 100492 year: 2023
doi: 10.1016/j.ssaho.2023.100492
15. Is a talented employee happy? - Talent and life satisfaction among European team workers
Wiesław Talik, Michał Wiechetek
Zeszyty Naukowe Katolickiego Uniwersytetu Lubelskiego Jana Pawła II vol: 68 issue: 2 first page: 23 year: 2025
doi: 10.31743/znkul.18472
16. Talent Management Policy and Meritocracy to Accelerate Bureaucratic Reform of Local Government: Comparative Study of Pontianak and Pekanbaru Cities
Septiana Dwiputrianti, Widya Nugraha, Endang Wirjatmi T.L., Putri Wulandari
KnE Social Sciences year: 2024
doi: 10.18502/kss.v9i7.15535
17. Exploring the determinants of an organisational talent culture for a Botswanan local government institution
Refilwe Masale, Emmerentia N. Barkhuizen, Nico E. Schutte
Acta Commercii vol: 21 issue: 1 year: 2021
doi: 10.4102/ac.v21i1.892
18. Talent management, development and retention of Generation Y employees in New Zealand clinical laboratories
Kin Ming Oscar Lau
Industrial and Commercial Training vol: 57 issue: 4 first page: 502 year: 2025
doi: 10.1108/ICT-01-2025-0011
19. Global challenges of the mining industry: Effect of job insecurity and reward on turnover intention through job satisfaction
Hendra Gunawan, Rukman Pala, Bakhtiar Tijjang, Mashur Razak, Besse Qur’ani
SA Journal of Human Resource Management vol: 22 year: 2024
doi: 10.4102/sajhrm.v22i0.2555
20. The Impact of Authentic Leadership on Employee Commitment and Talent Development (From IT SME Employees’ Perspective in Amman, Jordan)
Hazem Khaled Shehadeh
WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS vol: 21 first page: 1901 year: 2024
doi: 10.37394/23207.2024.21.155
21. What Makes Them Happy? The Determinant Factors of Happiness Among Communities in an Endemic Phase
Naziatul Aziah Mohd Radzi, Normaizatul Akma Saidi, Banji Rildwan Olaleye, Parth Bhardwaj
Health & Social Care in the Community vol: 2026 issue: 1 year: 2026
doi: 10.1155/hsc/4448318
22. “Spill the beans”: exploring the influence of talent management on job satisfaction through psychological contracts and intrinsic motivation
Vania Olivine Danarilia, Reni Rosari
Employee Relations: The International Journal vol: 47 issue: 5 first page: 642 year: 2025
doi: 10.1108/ER-03-2024-0130
23. Exploring millennial loyalty through job embeddedness and satisfaction in regional banks
Erick Elthoriq, Isnurhadi Isnurhadi, Zunaidah Zunaidah
SA Journal of Human Resource Management vol: 24 year: 2026
doi: 10.4102/SAJHRM.v24i0.3176