Predictors of career satisfaction among working women: Mediating role of supportive resources

Abstract

Orientation: Not with standing legislative reforms and advocacy to empower women to realise their potential for success, the careers of women are still marred by obstacles and a lack of supportive initiatives, both in the workplace and in society at large.

Research purpose: The purpose of this study is to examine the relationship between emotional intelligence and career satisfaction among working women. The study also investigates the mediating role of perceived organisational support and social support in this relationship.

Motivation for the study: This study seeks to understand how the trait of emotional intelligence influences career satisfaction among working women, with supportive resources serving as mediators. This understanding is particularly relevant in light of the growing participation of women in the workforce.

Research approach/design and method: The study utilised a cross-sectional survey from a sample consisting of 606 working women affiliated with professional bodies in South Africa. Mediation modelling was used to test the hypotheses of the study.

Main findings: The results of the mediation modelling analysis indicated that perceived organisational and social support strengthened the links between emotional intelligence and career satisfaction.

Practical/managerial implications: Organisations should recognise the importance of workplace-supportive resources in enhancing the relationship between emotional intelligence and career satisfaction. Moreover, women can benefit from relational instrumental and personal support derived from the workplace and significant others.

Contribution/value-add: This study expands the limited literature on the mediating role of supportive resources in the relationship between emotional intelligence and career satisfaction. It highlights the need to implement supportive initiatives that can enhance emotional intelligence and ultimately increase career satisfaction for women.