Original Research

How career calling and job embeddedness shape the work-life balance-performance relationship

Retno P. Setyaningrum, Indra Siswanti, Muafi Muafi
SA Journal of Human Resource Management | Vol 23 | a2948 | DOI: https://doi.org/10.4102/sajhrm.v23i0.2948 | © 2025 Retno P. Setyaningrum, Indra Siswanti, Muafi Muafi | This work is licensed under CC Attribution 4.0
Submitted: 07 January 2025 | Published: 12 June 2025

About the author(s)

Retno P. Setyaningrum, Department of Management, Faculty of Economics and Business, Universitas Pelita Bangsa, Bekasi, Indonesia
Indra Siswanti, Department of Management, Faculty of Economics and Business, Universitas Mercu Buana, Jakarta, Indonesia
Muafi Muafi, Department of Management, Faculty of Business and Economics, Universitas Islam Indonesia, Yogyakarta, Indonesia

Abstract

Orientation: This study investigates the dynamics of work–life balance (WLB) in influencing job performance (JP), incorporating employee loyalty (EL) as a mediator and career calling (CC) and job embeddedness (JE) as moderators.

Research purpose: To analyse the direct and moderated-mediating effects of WLB on JP and examine the roles of EL, CC and JE in enhancing workplace outcomes.

Motivation for the study: The study seeks to address the growing need for organisations to improve employee performance through balanced work environments, loyalty cultivation and leveraging intrinsic motivators such as CC and JE.

Research approach/design and method: A quantitative approach was adopted, utilising data collected via structured questionnaires from 250 employees in the food and beverage industry. SPSS Macro Hayes Model 60 was employed for analysis.

Main findings: Work–life balance significantly and directly influenced JP. Employee loyalty mediated this relationship, while CC strengthened the link between EL and JP. In addition, the interaction of JE and CC amplified the mediating effect of EL in the relationship between WLB and JP.

Practical/managerial implications: The findings emphasise the importance of fostering WLB, enhancing EL and leveraging CC and JE to optimise employee performance. Organisations should focus on creating balanced work environments and cultivating loyalty and engagement strategies.

Contribution/value-add: This study contributes to the literature by integrating WLB, EL, CC and JE into a moderated-mediation model, offering theoretical insights and practical recommendations for improving JP in the food and beverage industry.


Keywords

career calling; employee loyalty; job embeddedness; job performance; work–life balance.

JEL Codes

J28: Safety • Job Satisfaction • Related Public Policy; M12: Personnel Management • Executives; Executive Compensation; M54: Labor Management

Sustainable Development Goal

Goal 8: Decent work and economic growth

Metrics

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