Expatriate adjustment to cross-cultural learning and development among assignees in Nigeria

Abstract

Orientation: One of the reasons for expatriates’ failure is their inability, as well as that of their families, to adapt and adjust to the host country’s cultural and communication patterns.

Research purpose: Most of the multinational corporations (MNCs) struggled with adaptation and ached from cultural astonishment, which usually resulted in repatriation, leaving the company to lose substantial business opportunities.

Motivation for the study: As a result, this study examines the influence of cross-cultural training on expatriate adjustment concerning assignees in Nigeria.

Research approach/design and method: The study was primarily a survey design using a qualitative method for gathering data through in-depth interviews (IDIs) with expatriates working in companies across Nigeria Southwest. However, a suitable sample size of selected eight assignees was adopted based on the recommendation of the literature. The retrieved data were subjected to thematic analysis using NVIVO Mind analysis.

Main findings: Over time, most expatriates could adjust and adapt accordingly because of their longer stays. It was also found that expatriates adjusted more to Nigeria’s communication styles because it is considered a critical aspect needed to thrive and be effective in the workspace. The study enumerated specific challenges such as raising voices while speaking and introducing cultural languages.

Practical/managerial implications: Based on constructive research, effective cross-cultural training and support systems are essential for helping expatriates navigate differences and improve their experience in a foreign environment. The MNCs should implement comprehensive cultural awareness training with a manual for expatriates before relocating them.

Contribution/value-add: This study analysed how nurturing cross-cultural learning and development for expatriates’ adjustment enhances their willingness to stay abroad.