Original Research

Artisan retention in an organisation in South Africa

Lariska van Rooyen, Danie H. du Toit, Elrie Botha, Sebastiaan Rothmann
SA Journal of Human Resource Management | Vol 8, No 1 | a300 | DOI: https://doi.org/10.4102/sajhrm.v8i1.300 | © 2010 Lariska van Rooyen, Danie H. du Toit, Elrie Botha, Sebastiaan Rothmann | This work is licensed under CC Attribution 4.0
Submitted: 04 May 2010 | Published: 04 November 2010

About the author(s)

Lariska van Rooyen, North-West University, South Africa
Danie H. du Toit, North-West University, South Africa
Elrie Botha, North-West University, South Africa
Sebastiaan Rothmann, North-West University, South Africa


Orientation: South Africa is facing a critical shortage of artisans. Therefore it is important to investigate which factors contribute to the retention of artisans by organisations.

Research purpose: The objective of this study was to investigate the factors that are important for artisan retention at a South African organisation.

Motivation for the study: Organisations that employ artisans need to understand what the main reasons are for keeping or losing artisans from the perspective of the artisans themselves. This information can be used to plan and implement interventions to deal with artisan retention in organisations.

Research design, approach and method: A qualitative design was used and a purposive sample was taken (n = 14). A biographical questionnaire was administered and semi-structured interviews were conducted to gather data from artisans.

Main findings: Remuneration had the highest rank of all the factors for the retention of artisans, closely followed by development opportunities. Other factors that were perceived as important for artisan retention included equality, recognition, management and the working environment, and working relationships.

Practical implications: Organisations that employ artisans should especially attend to their remuneration and development opportunities.

Contribution: The results of this study add to the knowledge of why artisans remain with a specific organisation.


Artisan retention; remuneration; development opportunities; qualitative research, South Africa


Total abstract views: 7540
Total article views: 25105

Crossref Citations

No related citations found.