About the Author(s)


Syahrizal Syahrizal symbol
Department of Management, Faculty of Economics and Business, Universitas Negeri Padang, Padang, Indonesia

Mega A. Zona Email symbol
Department of Management, Faculty of Economics and Business, Universitas Negeri Padang, Padang, Indonesia

Chichi Andriani symbol
Department of Management, Faculty of Economics and Business, Universitas Negeri Padang, Padang, Indonesia

Rino Rino symbol
Department of Economics Education, Faculty of Economics and Business, Universitas Negeri Padang, Padang, Indonesia

Yuki Fitria symbol
Department of Management, Faculty of Economics and Business, Universitas Negeri Padang, Padang, Indonesia

Citation


Syahrizal, S., Zona, M.A., Andriani, C., Rino, R., & Fitria, Y. (2026). Traditional leadership and firm performance in Indonesian family businesses: The mediating role of organisational citizenship behaviour. SA Journal of Human Resource Management/SA Tydskrif vir Menslikehulpbronbestuur, 24(0), a3840. https://doi.org/10.4102/sajhrm.v24i0.3840

Original Research

Traditional leadership and firm performance in Indonesian family businesses: The mediating role of organisational citizenship behaviour

Syahrizal Syahrizal, Mega A. Zona, Chichi Andriani, Rino Rino, Yuki Fitria

Received: 11 May 2026; Accepted: 04 Aug. 2026; Published: 23 Sept. 2026

Copyright: © 2026. The Authors. Licensee: AOSIS.
This work is licensed under the Creative Commons Attribution 4.0 International (CC BY 4.0) license (https://creativecommons.org/licenses/by/4.0/).

Abstract

Orientation: Family businesses are central to the Indonesian economy, yet approximately 70% fail to survive beyond the first generation. Traditional leadership models remain underexplored as drivers of family business sustainability in non-Western contexts.

Research purpose: This study examines the influence of Minangkabau Universal Leadership, as a form of traditional leadership that comprises local cultural, religious and learning values, on family business performance, with organisational citizenship behaviour (OCB) as a mediating variable.

Motivation for the study: Existing research treats traditional leadership as a monolithic construct and overlooks the behavioural mechanisms.

Research approach/design and method: A quantitative cross-sectional design was employed with 240 family businesses in West Sumatra, Indonesia. The data were analysed using structural equation modelling based on partial least squares.

Main findings: Local cultural values positively affect performance directly and indirectly via OCB. Learning values exert a dominant direct effect through cognitive-strategic pathways. Religious values display competitive mediation: A negative direct effect on performance is offset by a significant positive indirect effect through OCB.

Practical/managerial implications: Practitioners should institutionalise culturally grounded governance and invest in intergenerational knowledge transfer to sustain performance across generations.

Contribution/value-add: This study advances management theory by revealing heterogeneous performance pathways within a single traditional leadership model, resolving the values-constraint paradox in religious leadership and demonstrating differential OCB mediation across value dimensions in a collectivist, matrilineal family business context.

Keywords: traditional leadership; Minangkabau universal leadership; organisational citizenship behaviour; firm performance; family business; Indonesia.

Introduction

Family businesses are a key pillar of the Indonesian economy (Efferin & Hartono, 2015; Lukito et al., 2025). As a developing country characterised by a community and kinship-based economy, Indonesia considers family-owned businesses the main force of its national economy. Despite this significance, the long-term survival of family businesses remains uncertain. Empirical evidence consistently shows that only around 30% survive to the second generation, and only 15% reach the third generation (Efferin & Hartono, 2015; Pratono & Han, 2022). This situation underscores the need for a deeper understanding of the factors that determine the success and sustainability of family businesses in Indonesia (González-Cruz & Roig-Tierno, 2022; Lukito et al., 2025).

Among the many factors influencing family business sustainability, leadership is a key determinant of employee performance and organisational success (Goyal et al., 2023; Kaban, 2024; Ramirez-Lozano et al., 2023). However, leadership in family businesses cannot be separated from the cultural context and underlying family norms. Thoha and Chrysilla (2026), in their study of cultural influences on leadership styles and employee performance, demonstrated that cultural context significantly shapes how leaders behave and affects organisational outcomes. These findings further strengthen the argument that leadership studies in Indonesian family businesses must seriously consider local cultural dimensions.

One of Indonesia’s rich cultural heritages with a distinctive leadership tradition that has been proven to influence business dynamics is the Minangkabau culture of West Sumatra, Indonesia. In this region, leadership in family businesses is based on customary law, Islamic principles, matrilineal traditions and collectivist values (Jamilah et al., 2024). Empirically, traditional leadership styles, particularly Minangkabau Universal Leadership, rooted in cultural and religious values, have been shown to influence business performance positively. It provides important evidence that local value-based leadership is relevant in the modern business context (Andriani et al., 2024).

In family businesses, leadership reflects cultural and familial norms that can significantly impact employee behaviour and organisational outcomes (Kaban, 2024; Thoha & Chrysilla, 2026). The success of family businesses is determined by the combination of formal structures and interpersonal relationships grounded in cultural values (Hasan et al., 2020). Leadership rooted in local cultural values can be a source of competitive advantage that is difficult to replicate and a foundation for intergenerational value transfer. Understanding the mechanisms by which traditional Minangkabau leadership drives performance can provide valuable strategic insights for the sustainability of family businesses. The next theoretical gap concerns the behavioural mechanisms, such as organisational citizenship behaviour (OCB), by which leadership influences firm performance.

The role of OCB in family businesses is highly strategic. Vizcaino et al. (2021) found that in the family business context, personal service and brand equity are significantly influenced by the quality of interpersonal relationships, which are essentially manifestations of OCB behaviour. Furthermore, leadership style significantly influences the work attitudes and behaviours of non-family employees, including their propensity to exhibit OCB (Bernhard & O’Driscoll, 2011). Previous research has found that transformational leadership significantly influences OCB and organisational task performance in culturally diverse small and medium enterprises (SMEs) in Indonesia, where it increases OCB, which in turn drives improved performance (Islam et al., 2024; Rino et al., 2023).

Literature review

Family business performance

Business performance is a multidimensional concept encompassing financial, operational, social and environmental dimensions (Ali, 2023; Engelen et al., 2015; Herciu & Serban, 2018). Financial performance is traditionally measured using indicators such as profitability, return on assets (ROA), return on investment (ROI) and revenue growth (Hernández-Perlines et al., 2020; Riva & Lucchini, 2018). However, an approach focused solely on the financial dimension is increasingly seen as inadequate. Comprehensive performance measurement requires a balanced integration of financial and non-financial indicators. Non-financial performance measures such as customer satisfaction, employee satisfaction, social responsibility and environmental impact are becoming increasingly critical in modern performance assessments that respond to the demands of multiple stakeholders (Maset-Llaudes, 2021; Panno, 2020). Intangible assets such as human capital and brand value also play a crucial role in shaping long-term performance (Herciu & Serban, 2018). Operational and organisational factors such as employee competency, work climate and process management are also closely linked to improved performance, including in family-owned businesses (Riva & Lucchini, 2018).

Family businesses have characteristics that distinguish them from non-family businesses; therefore, analysing their performance requires a different theoretical framework. The two main theories most often used to explain the relationship between family ownership and firm performance are agency theory and stewardship theory (Ghalke et al., 2023; Oswald et al., 2009). Agency theory states that family control can reduce agency costs because owners and managers have aligned interests. Meanwhile, stewardship theory emphasises that family members who manage the firm act as stewards, prioritising the firm’s interests over their own. However, excessive family control can negatively impact sales growth and financial performance because of the entrenchment effect. Family ownership often has a positive impact on company performance (San Martin Reyna et al., 2025). Previous research has found that listed family firms outperform non-family firms in terms of profitability and ROA (Buchanan et al., 2023; Chu, 2009). However, the number of family members actively involved in management is negatively correlated with performance, indicating that excessive involvement can lead to inefficiencies. Research on entrepreneurial firms found that when a family member holds a senior management role, performance is increasingly negatively affected once family ownership passes a certain level (Reddy & Wellalage, 2023). Therefore, it is important to examine other factors that contribute to family firm performance, such as leadership and OCB.

Traditional leadership and Minangkabau universal leadership

Traditional leadership theory encompasses various approaches that emphasise leaders as individuals, focusing on traits, behaviours and situational adaptability. Traditional leadership styles are compared with digital leadership practices in the post-industrial era, and cultural context significantly shapes the effectiveness of the leadership model applied (Okunlola & Naicker, 2025). These theories provide an important conceptual foundation for understanding various contemporary leadership approaches. Authority-based leadership, which is closer to the traditional leadership model, is positively related to OCB, especially when traditional values are taken into account as a moderator (Ning et al., 2011). These findings suggest that traditional leadership can be effective in cultural contexts where traditional values are deeply embedded in organisational life, including Minangkabau Universal Leadership.

Minangkabau Universal Leadership is a leadership model rooted in the traditional cultural and social values of the Minangkabau community of West Sumatra, Indonesia. Minangkabau Universal Leadership integrates three key elements: cultural values, religious principles and learning values (Hakim et al., 2025). This leadership model reflects a balance between tradition and modernity, emphasising harmony, communal deliberation and inclusiveness in decision-making.

Research by Andriani et al. (2024) provides important empirical evidence that Minangkabau Universal Leadership has a positive and significant impact on business performance, particularly in SMEs. The study found that entrepreneurial orientation acts as a mediator, strengthening the impact of this leadership on business outcomes, reflecting how a local culture-based leadership model can adapt to the demands of modern business.

In this study, Minangkabau Universal Leadership is assessed as a multidimensional construct comprising local, religious and learning values. Local cultural values reflect the primacy of consensus-based decision-making, kinship obligations and social harmony as the normative foundations of leadership legitimacy. In family businesses operating within the Minangkabau cultural context, these dimensions are manifested in leadership practices characterised by relational accountability, collective deliberation and balancing family and organisational interests through culturally approved processes (Indra, 2016). Leaders are expected to function not only as strategic decision-makers but also as moral coordinators whose authority is consistently validated through adherence to communal norms. Thus, local cultural values operate as an institutionalised governance logic that structures leadership roles and constrains opportunistic behaviour, thereby contributing to organisational legitimacy and performance. Religious values, rooted primarily in Islamic ethical principles of trust, justice and deliberation, provide a moral framework that guides leadership decision-making and stakeholder relationships within family business (Halimatussa’diyah et al., 2024). Consequently, religious values contribute to leadership legitimacy by anchoring decision-making in a shared ethical framework that structures organisational interactions and influences outcomes. Learning values encompass intergenerational wisdom accumulated and embedded in community practices of reciprocity, conflict resolution and local adaptive problem-solving, transmitted across generations within family firms (Andriani et al., 2024). Learning values serve as culturally rooted organisational capabilities that shape leadership judgement and enhance adaptive governance in family firms across generational transitions (Indra, 2016). Against this background, the following hypotheses are proposed:

H1a: Local cultural value has a positive and significant impact on family business performance.

H1b: Religious value has a positive and significant impact on family business performance.

H1c: Learning value has a positive and significant impact on family business performance.

Organisational citizenship behaviour

In this study, the relationship between traditional leadership and family business performance is also related to OCB. Organisational citizenship behaviour refers to voluntary, discretionary behaviours performed by employees outside their formal role requirements that are not explicitly recognised by the formal reward system but contribute to the overall effectiveness and success of the organisation (Bizri, 2018; Handayani et al., 2022). Organisational citizenship behaviour has been widely recognised as a significant determinant of organisational performance. Organisational citizenship behaviour is a multidimensional construct encompassing various behavioural dimensions. Organisational citizenship behaviour dimensions include: (1) altruism, which is helping coworkers with work-relevant tasks or problems; (2) civic virtue, which is actively participating in organisational life and caring about the organisation’s sustainability; (3) conscientiousness, which is demonstrating compliance with organisational rules and procedures beyond the minimum requirements; (4) courtesy, which is being polite and considerate towards others to prevent work problems and (5) sportsmanship, namely maintaining a positive attitude even in unpleasant conditions, thereby reducing negativity in the workplace (Hapsari et al., 2021; Idris et al., 2021; Sidin et al., 2020).

In the context of family businesses, OCB becomes even more critical given limited resources and the need for extra commitment from each member of the organisation (Madison et al., 2021). Pratono and Han (2022) developed a conceptual framework linking family business orientation to OCB, finding that prosocial behaviour in the family business context contributes significantly to business performance through mechanisms of family values and moral obligation. Relational identification with the family business owner encourages OCB, which in turn enhances organisational identification and performance.

Eddleston et al. (2018) examined how monitoring and collaboration mechanisms influence extra-role behaviours in family businesses. The study found that a balance between formal supervision and collaborative approaches is crucial for maximising OCB in a family business environment. In family businesses, personal service and brand equity are strongly influenced by employees’ OCB behaviours, which foster interpersonal relationships with customers (Binz et al., 2017; Vizcaino et al., 2021). Internalised family values embedded in OCB can be a source of sustainable competitive advantage for family businesses.

Organisational citizenship behaviour has been shown to play a crucial mediating role in the relationship between leadership and organisational performance (Notanubun, 2021). This study provides empirical evidence that the mediating mechanism of OCB in the leadership-performance relationship applies not only to the private sector but also to public organisations with distinct characteristics. Leadership, communication and job satisfaction contribute to employee engagement and family business sustainability (Ramirez-Lozano et al., 2023). These findings strengthen the argument that effective leadership in a family business context can encourage positive employee behaviours that go beyond formal obligations, ultimately supporting the long-term sustainability and performance of the family business. Against this background, the following hypotheses are proposed:

H2a: Local cultural value has a positive and significant impact on organisational citizenship behaviour.

H2b: Religious value has a positive and significant impact on organisational citizenship behaviour.

H2c: Learning value has a positive and significant impact on organisational citizenship behaviour.

H3a: Organisational citizenship behaviour significantly mediates the relationship between local cultural value and family business performance.

H3b: Organisational citizenship behaviour significantly mediates the relationship between religious value and family business performance.

H3c: Organisational citizenship behaviour significantly mediates the relationship between learning value and family business performance.

Research design

This study develops a structural equation model to examine how five constructs interrelate: Minangkabau Universal Leadership (encompassing local, religious and learning values), OCB and family business performance. A 5-point Likert scale (ranging from 1 = strongly disagree to 5 = strongly agree) was used to measure all constructs. The measurement instruments were drawn from existing literature: Local cultural values used a six-item measurement, religious values used a four-item measurement and learning values used a four-item measurement from the previous research by Sulastri et al. (2018), OCB was adapted from a four-item measurement developed by Organ et al. (2006), and family business performance was adapted from a four-item measurement developed by Pratono and Han (2022).

This study assessed the measurement model’s reliability and validity using the recommended two-stage partial least squares structural equation modelling (PLS-SEM) assessment (Hair et al., 2019). Respondents in this study were 240 family-owned businesses in West Sumatra, Indonesia.

Table 1 presents the complete item list alongside variance inflation factor (VIF) values and outer loadings for all indicators.

TABLE 1: Outer loading.

Convergent validity was established by examining the average variance extracted (AVE). All AVE values exceeded the minimum threshold of 0.50, ranging from 0.648 (family business performance) to 0.753 (OCB), indicating that each construct explained the majority of variance in its respective indicators. Figure 1 shows that convergent validity was further supported by outer loadings ranging from 0.763 to 0.886 across all constructs, all of which exceed the recommended threshold of 0.70 (Hair et al., 2019). Discriminant validity was assessed using the Heterotrait-Monotrait (HTMT) ratio of correlations (Henseler et al., 2015),which represents a more conservative and statistically superior criterion than the Fornell-Larcker criterion or cross-loadings inspection. All HTMT values were below the conservative threshold of 0.90, indicating that each construct is empirically distinct from the others in the model.

FIGURE 1: Model fit.

Internal consistency reliability was evaluated through two measures: Cronbach’s alpha and composite reliability (CR). All constructs surpassed the accepted minimum threshold of 0.70 for both metrics. Composite reliability scores ranged from 0.821 (family business performance) to 0.913 (local cultural value), while Cronbach’s alphas ranged from 0.818 to 0.911, demonstrating adequate internal consistency across all five constructs.

The results of the reliability assessments for all five constructs examined in this study. Internal consistency was evaluated using Cronbach’s alpha and CR, both of which exceeded the widely accepted threshold of 0.70 across all constructs, thereby confirming adequate reliability. Specifically, local cultural value yielded the highest reliability estimates, with a Cronbach’s alpha of 0.911 and a CR of 0.913, followed by OCB (α = 0.891; CR = 0.893), learning value (α = 0.879; CR = 0.879), religious value (α = 0.867; CR = 0.868) and family business performance (α = 0.818; CR = 0.821). Collectively, the measurement model results confirm that all constructs exhibit acceptable reliability, convergent validity and discriminant validity, thereby providing a sound basis for structural model evaluation.

Ethical considerations

Ethical clearance to conduct this study was obtained from the Universitas Negeri Padang Faculty of Economics and Business Ethics Committee (Ref. No. 1758/UN35.7/TU/2025).

Results

Following confirmation of measurement model adequacy, the structural model was evaluated using established PLS-SEM procedures. Table 2 shows that path coefficients, their corresponding t-statistics and p-values were estimated using a bootstrapping procedure with 5000 resamples and bias-corrected confidence intervals, consistent with contemporary best practice for inferential testing in variance-based structural equation modelling (SEM) (Streukens & Leroi-Werelds, 2016). Collectively, the diagnostics confirm that the model is statistically well specified and suitable for hypothesis testing.

TABLE 2: Hypotheses testing.

The results reveal substantively heterogeneous effects of Minangkabau Universal Leadership dimensions on family business performance. Local cultural value shows a positive, statistically significant association with performance (β = 0.405, p < 0.001), providing strong support for H1a. This finding indicates that leadership grounded in culturally sanctioned governance logics contributes directly to superior firm outcomes. Learning value also demonstrates a positive and significant effect on performance (β = 0.412, p < 0.001), supporting H1c. The magnitude of this effect suggests that intergenerationally transmitted knowledge constitutes a salient strategic resource that enhances performance through leadership judgement and adaptive capability.

In contrast, religious value displays a statistically significant negative direct effect on performance (β = −0.230, p < 0.05), leading to rejection of H1b. This result indicates that, when enacted as a direct decisional logic, religious leadership may introduce normative constraints that temper performance outcomes. Importantly, this finding foreshadows the relevance of behavioural mediation.

Local cultural value is positively related to OCB (β = 0.303, p < 0.001), supporting H2a. Leadership practices grounded in communal norms and relational accountability effectively elicit discretionary employee contributions. Religious value emerges as the strongest predictor of OCB in the model (β = 0.490, p < 0.001), providing robust support for H2b. This result indicates that morally grounded leadership activates powerful reciprocal and identification-based mechanisms that translate into elevated citizenship behaviour. Learning value, however, does not exert a statistically significant effect on OCB (β = 0.160, p = 0.061). Accordingly, H2c is not supported, suggesting that learning-based leadership influences performance through channels other than socio-emotional reciprocity.

Indirect hypotheses reveal a differentiated pattern across leadership dimensions. Organisational citizenship behaviour significantly mediates the relationship between local cultural value and family business performance (β = 0.107, p < 0.01), supporting H3a. Because the direct effect remains significant, this constitutes complementary partial mediation, indicating that local cultural value enhances performance through both governance-based and behaviourally activated pathways. Organisational citizenship behaviour also significantly mediates the relationship between religious value and performance (β = 0.172, p < 0.01), supporting H3b. When evaluated alongside the negative direct effect, this pattern reflects competitive mediation. Substantively, religious leadership constrains performance when enacted directly but enhances performance indirectly by activating discretionary employee behaviour. In contrast, the indirect effect of learning value through OCB is not statistically significant (β = 0.056, p = 0.094), leading to rejection of H3c. Combined with the strong direct effect, this result indicates that learning value primarily contributes to performance through cognitive and strategic mechanisms rather than through behavioural mediation.

Overall, the results identify three distinct performance pathways associated with traditional leadership. Local cultural value operates through a dual mechanism, combining direct governance effects with behavioural mediation. Religious value follows a competitive mediation structure, in which positive indirect effects offset negative direct effects through OCB. Learning value exhibits a direct and dominant pathway that does not rely on citizenship behaviour. Of the nine hypotheses tested, six are supported (H1a, H1c, H2a, H2b, H3a and H3b), underscoring the analytical importance of disaggregating traditional leadership into its constituent dimensions and explicitly modelling behavioural mechanisms.

Discussion

This study examined how multidimensional Minangkabau Universal Leadership shapes family business performance and whether OCB functions as a behavioural mechanism linking culturally embedded leadership to firm outcomes. The findings reveal a pattern of heterogeneous performance pathways that challenge monolithic assumptions about traditional values. Rather than operating as a uniform cultural resource, local cultural, religious and educational values exert fundamentally different, and at times opposing, effects on performance through distinct governance, behavioural and cognitive mechanisms.

The results show that local cultural value simultaneously enhances family business performance, both directly and indirectly through OCB, and constitutes a pattern of complementary partial mediation. The direct effect reflects the capacity of communally grounded leadership to operate as an institutionalised governance logic by anchoring decision-making in kinship obligations, consensus and socially sanctioned norms. It reduces relational friction and coordination costs that are endemic to family enterprises (Chrisman et al., 2024; Den Hartog & De Hoogh, 2024). The parallel indirect effect, channelled through OCB, indicates that these same culturally authentic practices generate reciprocal socio-emotional obligations that employees discharge through extra-role contributions. The evidence suggests that this duality is not incidental but constitutive of how traditional leadership generates value in matrilineal, collectivist commercial contexts.

The most theoretically consequential finding concerns religious value, which displays a configuration of competitive mediation in which a negative direct effect is offset by a substantial positive indirect effect operating through OCB. This pattern resolves the value-constraint paradox that has long troubled traditional and values-based leadership research (Gómez-Mejía & Herrero, 2022; Scott, 2017). When enacted as a direct decisional logic, religious leadership appears to introduce normative constraints: risk aversion, reluctance to pursue aggressive expansion, deference to moral considerations over short-term profit maximisation and the subordination of market responsiveness to ethical consistency. These constraints manifest empirically as the negative direct path to performance. The same religious values, when internalised by employees and transmitted through the motivational and relational dynamics captured by OCB, constitute a powerful generative force: they elicit cultural identification, moral validation and a sense of collective purpose that are discharged in elevated discretionary behaviour. The effect is that religious leadership enhances performance only through its behavioural microfoundations, a finding that directly challenges earlier studies that examined religious or spiritual leadership solely through direct effects and yielded inconclusive or conflicting conclusions. The competitive mediation structure reported here is not a statistical curiosity; it is a substantive theoretical revelation that the performance relevance of religious leadership is behaviourally mediated rather than directly realised. The relationship between traditional Minangkabau leadership and family business performance can be understood through several interrelated mechanisms. The strong Minangkabau entrepreneurial tradition directly contributes to business performance. Transformational leadership, which aligns with Minangkabau leadership values such as encouraging innovation and collective progress, has been shown to improve business performance through strategic decision-making (Goyal et al., 2023).

The direct-dominant pathway of learning value tells a different theoretical interpretation. Its strong positive direct effect on family business performance, combined with the absence of significant mediation through OCB, suggests that intergenerationally transmitted wisdom operates predominantly through cognitive and strategic channels rather than through socio-emotional exchange. In the Minangkabau family business context, learning value is less a source of moral obligation that activates reciprocity and more a repository of adaptive capability embedded in leadership judgement, problem-solving heuristics and organisational memory (Birdthistle & Fleming, 2005; De Massis & Kotlar, 2015; Hamilton, 2011). The learning value fails to activate OCB materially refines the idea that not all culturally embedded value dimensions operate through identical psychological routes. This differentiation challenges the undifferentiated treatment of traditional values prevalent in earlier research and underscores the analytical necessity of dimensional disaggregation.

Conclusion

This study examines the influence of Minangkabau Universal Leadership (consisting of local cultural values, religious values and learning values) on family business performance in West Sumatra, Indonesia, with OCB as a mediating variable. Data were processed using structural equation modelling based on partial least squares (SEM-PLS) with 240 family businesses. Local cultural values have a significant positive effect on family business performance, both directly and indirectly through OCB, reflecting complementary partial mediation. Learning values exert a dominant, significant direct effect on performance, with little mediation by OCB, indicating that these values operate through cognitive and strategic pathways. Meanwhile, religious values exhibit a unique pattern of competitive mediation, in which a positive and significant indirect effect through OCB offsets their negative direct effect on performance.

On managerial implications, the complementary mediation of local cultural value, the competitive mediation of religious value and the direct-dominant effect of learning value provide concrete guidance for family business owners on succession planning and cross-generational continuity.

These findings confirm that traditional leadership is not a monolithic cultural block but a multidimensional construct that generates organisational values through diverse mechanisms. However, this study has several limitations that should be acknowledged. The limited sample size of family businesses in West Sumatra limits generalisability to other cultural contexts. At the same time, the cross-sectional design does not allow for inference of temporal causality between variables. Performance measures based on subjective perceptions may also be subject to response bias, and this study failed to consider contextual variables, such as leadership generation and firm size, that may moderate the relationships studied. Therefore, future research should adopt a longitudinal design to capture cross-generational dynamics and conduct cross-cultural comparative studies in regions with distinct local wisdoms to test the model’s broader applicability. Exploration of moderating variables such as entrepreneurial organisation and family composition in management, as well as the use of objective performance data such as financial statements, would further strengthen the validity and theoretical contribution of this study.

Acknowledgements

The authors would like to express sincere gratitude to Universitas Negeri Padang and Research and Community Service Institutions for their support in funding this research.

Competing interests

The authors declare that they have no financial or personal relationships that may have inappropriately influenced them in writing this article.

CRediT authorship contribution

Syahrizal Syahrizal: Conceptualisation, Funding acquisition, Methodology, Supervision, Writing – original draft, Writing – review & editing. Mega A. Zona: Conceptualisation, Methodology, Writing – original draft, Writing – review & editing. Chichi Andriani: Data curation, Formal analysis, Project administration. Rino Rino: Data curation, Formal analysis. Yuki Fitria: Validation, Visualisation. All authors reviewed the article, contributed to the discussion of results, approved the final version for submission and publication and take responsibility for the integrity of its findings.

Funding information

This research received grant from Research and Community Service Institutions of Universitas Negeri Padang under contract number 2378/UN35.15/LT/2024.

Data availability

The data that support the findings of this study are available from the corresponding author, Mega A. Zona, upon reasonable request.

Disclaimer

The views and opinions expressed in this article are those of the authors and are the product of professional research. They do not necessarily reflect the official policy or position of any affiliated institution, funder, agency or that of the publisher. The authors are responsible for this article’s results, findings and content.

References

Ali, Z. (2023). Investigating information processing paradigm to predict performance in emerging firms: The mediating role of technological innovation. Journal of Business and Industrial Marketing, 38(4), 724–735. https://doi.org/10.1108/JBIM-07-2020-0342

Andriani, C., Zona, M.A., & Thaib, I. (2024). Entrepreneurial orientation, business performance, and traditional leadership style. Cogent Business and Management, 11(1), 2302194. https://doi.org/10.1080/23311975.2024.2302194

Bernhard, F., & O’Driscoll, M.P. (2011). Psychological ownership in small family-owned businesses: Leadership style and nonfamily-employees’ work attitudes and behaviors. Group and Organization Management, 36(3), 345–384. https://doi.org/10.1177/1059601111402684

Binz, C.A., Ferguson, K.E., Pieper, T.M., & Astrachan, J.H. (2017). Family business goals, corporate citizenship behaviour and firm performance: Disentangling the connections. International Journal of Management and Enterprise Development, 16(1–2), 34–56. https://doi.org/10.1504/IJMED.2017.082549

Birdthistle, N., & Fleming, P. (2005). Creating a learning organisation within the family business: An Irish perspective. Journal of European Industrial Training, 29(9), 730–750. https://doi.org/10.1108/03090590510629858

Bizri, R. (2018). Diversity management and OCB: The connection evidence from the Lebanese banking sector. Equality, Diversity and Inclusion, 37(3), 233–253. https://doi.org/10.1108/EDI-03-2017-0059

Buchanan, B., Martikainen, M., & Nikkinen, J. (2023). Family firm competitiveness and owner involvement. Journal of Applied Accounting Research, 24(2), 260–281. https://doi.org/10.1108/JAAR-11-2021-0317

Chrisman, J.J., Fang, H., Vismara, S., & Wu, Z. (2024). New insights on economic theories of the family firm. Small Business Economics, 63(2), 697–711. https://doi.org/10.1007/s11187-024-00875-6

Chu, W. (2009). The influence of family ownership on SME performance: Evidence from public firms in Taiwan. Small Business Economics, 33(3), 353–373. https://doi.org/10.1007/s11187-009-9178-6

De Massis, A., & Kotlar, J. (2015). Learning resources for family business education: A review and directions for future developments. Academy of Management Learning & Education, 14(3), 415–422. https://doi.org/10.5465/amle.2014.0246

Den Hartog, D.N., & De Hoogh, A.H.B. (2024). Cross-cultural leadership: What we know, what we need to know, and where we need to go. Annual Review of Organizational Psychology and Organizational Behavior, 11(1), 535–566. https://doi.org/10.1146/annurev-orgpsych-110721-033711

Eddleston, K.A., Kellermanns, F.W., & Kidwell, R.E. (2018). Managing family members: How monitoring and collaboration affect extra-role behavior in family firms. Human Resource Management, 57(5), 957–977. https://doi.org/10.1002/hrm.21825

Efferin, S., & Hartono, M.S. (2015). Management control and leadership styles in family business: An Indonesian case study. Journal of Accounting and Organizational Change, 11(1), 130–159. https://doi.org/10.1108/JAOC-08-2012-0074

Engelen, A., Gupta, V., Strenger, L., & Brettel, M. (2015). Entrepreneurial orientation, firm performance, and the moderating role of transformational leadership behaviors. Journal of Management, 41(4), 1069–1097. https://doi.org/10.1177/0149206312455244

Ghalke, A., Haldar, A., & Kumar, S. (2023). Family firm ownership and its impact on performance: Evidence from an emerging market. Review of Managerial Science, 17(2), 493–512. https://doi.org/10.1007/s11846-022-00527-7

Gómez-Mejía, L.R., & Herrero, I. (2022). Back to square one: The measurement of Socioemotional Wealth (SEW). Journal of Family Business Strategy, 13(4), 100480. https://doi.org/10.1016/j.jfbs.2021.100480

González-Cruz, T.F., & Roig-Tierno, N. (2022). Which competitive strategy fits better to different family-business profiles? A configurational approach. In Information Resources Management Association (Ed.), Research anthology on strategies for maintaining successful family firms (Vol. 1, pp. 27–46). IGI Global Scientific Publishing.

Goyal, L., Kiran, R., & Bose, S.C. (2023). Examining the intricacies of organizational and attitudinal factors with leadership style and performance measures: A family business perspective. Current Psychology, 42(35), 31342–31362. https://doi.org/10.1007/s12144-022-04101-y

Hair, J.F., Ringle, C.M., Gudergan, S.P., Fischer, A., Nitzl, C., & Menictas, C. (2019). Partial least squares structural equation modeling-based discrete choice modeling: An illustration in modeling retailer choice. Business Research, 12(1), 115–142. https://doi.org/10.1007/s40685-018-0072-4

Hakim, L., Hadi, R.T., & Ahmad, A. (2025). Minangkabau leadership philosophy: Synthesizing religion, Adat, and intellectuals in the history of Islamic political thought. Miqot: Jurnal Ilmu-Ilmu Keislaman, 49(1), 117. https://doi.org/10.30821/miqot.v49i1.1357

Halimatussa’diyah, H., Kusnadi, K., Yuliyanti, A.Y., Ilyas, D., & Zulfikar, E. (2024). Minangkabaunese matrilineal: The correlation between the Qur’an and gender. HTS Teologiese Studies/Theological Studies, 80(1), a8643. https://doi.org/10.4102/hts.v80i1.8643

Hamilton, E. (2011). Entrepreneurial learning in family business. Journal of Small Business and Enterprise Development, 18(1), 8–26. https://doi.org/10.1108/14626001111106406

Handayani, S., Suharnomo, S., & Rahardja, E. (2022). Transactional leadership, well-being support, OCB-altruism, and employee performance: Testing their relationship. Review of Applied Socio-Economic Research, 24(2), 70–88. https://doi.org/10.54609/reaser.v24i2.222

Hapsari, D., Riyanto, S., & Endri, E. (2021). The role of transformational leadership in building organizational citizenship: The civil servants of Indonesia. Journal of Asian Finance, Economics and Business, 8(2), 595–604. https://doi.org/10.13106/jafeb.2021.vol8.no2.0595

Hasan, M., Hatidja, S., Rasyid, R.A., Nurjanna, Walenta, A.S., Tahir, J., & Haeruddin, M.I.M. (2020). Entrepreneurship education, intention, and self efficacy: An examination of knowledge transfer within family businesses. Entrepreneurship and Sustainability Issues, 8(1), 526–538. https://doi.org/10.9770/jesi.2020.8.1(37)

Henseler, J., Ringle, C.M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43, 115–135. https://doi.org/10.1007/s11747-014-0403-8

Herciu, M., & Serban, R.A. (2018). Measuring firm performance: Testing a proposed model. Studies in Business and Economics, 13(2), 103–114. https://doi.org/10.2478/sbe-2018-0023

Hernández-Perlines, F., Ariza-Montes, A., & Araya-Castillo, L. (2020). Socioemotional wealth, entrepreneurial orientation and international performance of family firms. Economic Research-Ekonomska Istrazivanja, 33(1), 3125–3145. https://doi.org/10.1080/1331677X.2019.1685398

Idris, Nanang, A.S., Soetjipto, B.E., & Supriyanto, A.S. (2021). Predicting factors of organizational citizenship behavior in Indonesian nurses. Heliyon, 7(12), e08652. https://doi.org/10.1016/j.heliyon.2021.e08652

Indra, R. (2016). School-based management, Minangkabau-culture and effective schools: A case-study of high-school principal leadership. Social Sciences (Pakistan), 11(14), 3440–3449. Retrieved November 25, 2024, from https://www.makhillpublications.co/view-article/1818-5800/sscience.2016.3440.3449

Islam, S., Hari, P., Suliyanto, S., Setyanto, R., Suroso, A., Bahauddin, K.M., & Iftakhar, N. (2024). Transformational leadership in Indonesian diversified-cultural SME sector: An investigation of the settlement criteria of job performance. Studia Universitatis Vasile Goldis Arad, Economics Series, 34(3), 79–107. Retrieved from https://doi.org/10.2478/sues-2024-0014

Jamilah, M., Ananda, S., & Asrinaldi. (2024). Resilient traditions, modern realities: Women’s agency in Minangkabau’s political economy. Journal of Southeast Asian Human Rights, 8(1), 89–114. Retrieved January 14, 2025, from https://jseahr.jurnal.unej.ac.id/index.php/JSEAHR/article/view/45178

Kaban, L.M. (2024). Inclusive leaders for innovation in the founder stage and sibling partnership of family enterprises. Southern African Journal of Entrepreneurship and Small Business Management, 16(1), a917. https://doi.org/10.4102/SAJESBM.V16I1.917

Lukito, D., Susanti, M., Susanto, Y., Judijanto, L., Ali, M., Hartono, & Mahardhani, A.J. (2025). Determinants of sustainable employee performance: A study of family businesses in Indonesia. Asia Pacific Management Review, 30(2), 100340. https://doi.org/10.1016/j.apmrv.2024.12.004

Madison, K., Eddleston, K.A., Kellermanns, F.W., & Powell, G.N. (2021). Kinship and gender in family firms: New insights into employees’ organizational citizenship behavior. Family Business Review, 34(3), 270–295. https://doi.org/10.1177/08944865211008062

Maset-Llaudes, A. (2021). Effects of gender and performance: The Spanish firms and the economy for the common good. IBIMA Business Review, 2021, 966407. https://doi.org/10.5171/2021.966407

Ning, H., Zhou, M., & Lu, Q. (2011). The relationship between authority leadership and organizational citizenship behavior: The role of traditionality in Chinese context. In Proceedings – 2011 4th International Conference on Information Management, Innovation Management and Industrial Engineering, ICIII 2011, 26–27 November 2011 (Vol. 3, pp. 274–277). IEEE. https://doi.org/10.1109/ICIII.2011.348

Notanubun, Z. (2021). The effect of organizational citizenship behavior and leadership effectiveness on public sectors organizational performance: Study in the Department of Education, Youth and Sports in Maluku Province, Indonesia. Public Organization Review, 21(1), 1–18. https://doi.org/10.1007/s11115-020-00475-4

Okunlola, J.O., & Naicker, S.R. (2025). Deconstructing leadership in the post-industrial era: A comparative study of traditional leadership styles and digital leadership practices in high schools. European Journal of STEM Education, 10(1), 26. https://doi.org/10.20897/ejsteme/17375

Organ, D.W., Podsakoff, P.M., & MacKenzie, S.B. (2006). Organizational citizenship behavior: Its nature, antecedents, and consequences. Sage.

Oswald, S.L., Muse, L.A., & Rutherford, M.W. (2009). The influence of large stake family control on performance: Is it agency or entrenchment? Journal of Small Business Management, 47(1), 116–135. https://doi.org/10.1111/j.1540-627X.2008.00264.x

Panno, A. (2020). Performance measurement and management in small companies of the service sector; evidence from a sample of Italian hotels. Measuring Business Excellence, 24(2), 133–160. https://doi.org/10.1108/MBE-01-2018-0004

Pratono, A.H., & Han, L. (2022). From family business orientation to organisational citizenship behaviour: Prosocial behaviour in family business performance. Journal of Family Business Management, 12(4), 923–937. https://doi.org/10.1108/JFBM-02-2021-0014

Ramirez-Lozano, J., Peñaflor-Guerra, R., & Sanagustín-Fons, V. (2023). Leadership, communication, and job satisfaction for employee engagement and sustainability of family businesses in Latin America. Administrative Sciences, 13(6), 137. https://doi.org/10.3390/admsci13060137

Reddy, K., & Wellalage, N.H. (2023). Effects of family ownership and family management on the performance of entrepreneurial firms. Research in International Business and Finance, 65, 101977. https://doi.org/10.1016/j.ribaf.2023.101977

Rino, Syahrizal, Armida, & Darni, M.O. (2023). Influence of transformational leadership on organizational citizenship behavior and organizational task performance cross level analysis on micro small and medium enterprises in Indonesia. Quality – Access to Success, 24(193), 46–60. Retrieved November 18, 2024, from https://openurl.ebsco.com/EPDB%3Agcd%3A11%3A21210123/detailv2?sid=ebsco%3Aocu%3Arecord&id=ebsco%3Adoi%3A10.47750%2FQAS%2F24.193.06&bquery=IS%201582-2559%20AND%20VI%2024%20AND%20IP%20193%20AND%20DT%202023&page=1&link_origin=www.google.com&searchDescription=Quality%20-%20Access%20to%20Success%2C%202023%2C%20Vol%2024%2C%20Issue%20193&crl=f

Riva, E., & Lucchini, M. (2018). Firm performance: Taxonomy of European companies using self-organizing maps. Quality and Quantity, 52(1), 457–477. https://doi.org/10.1007/s11135-017-0478-7

San Martin Reyna, J.M., Soto Maciel, A., Esparza Aguilar, J.L., & De la Garza Ramos, M.I. (2025). Family involvement in ownership and management on business performance: Evidence of an emerging market. Journal of Family Business Management, 16(2), 373–392. https://doi.org/10.1108/JFBM-04-2025-0099

Scott, W.R. (2017). Institutional theory: Onward and upward. In R. Greenwood, C. Oliver, R. Suddaby, & K. Sahlin-Andersson (Eds.), The Sage handbook of organizational institutionalism (pp. 853–869). Sage Publications Ltd.

Sidin, A.I., Basman, M.H., Anggraeni, R., & Irwandy. (2020). Description of organizational citizenship behavior dimension in nurses at Labuang Baji Hospital. Enfermeria Clinica, 30(6), 9–12. https://doi.org/10.1016/j.enfcli.2020.06.004

Streukens, S., & Leroi-Werelds, S. (2016). Bootstrapping and PLS-SEM: A step-by-step guide to get more out of your bootstrap results. European Management Journal, 34(6), 618–632. https://doi.org/10.1016/j.emj.2016.06.003

Sulastri, S., Fitria, Y., Andriani, C., & Zona, M.A. (2018). The internalization and implementation of Minangkabau alternative leadership values for formal and informal leaders in Padang. In Proceedings of the First Padang international conference on economics education, economics, business and management, accounting and entrepreneurship (PICEEBA 2018), 02–03 July 2018 (pp. 467–475). Atlantis Press.

Thoha, N., & Chrysilla, L. (2026). The interplay of Chinese and local cultures in shaping leadership styles and employee performance. Global Business Finance Review, 31(2), 162–175. https://doi.org/10.17549/gbfr.2026.31.2.162

Vizcaino, F.V., Lanchimba, C., Contreras, O.L., & Alonso-Dos-santos, M. (2021). Personalized service and brand equity in family business: A dyadic investigation. Journal of Small Business Strategy, 31(2), 62–79.



Crossref Citations

No related citations found.