Original Research

Exploring the role of the human resource function in the South African information technology industry

Caron Hall, Linda Fourie
SA Journal of Human Resource Management | Vol 5, No 1 | a108 | DOI: https://doi.org/10.4102/sajhrm.v5i1.108 | © 1970 Caron Hall, Linda Fourie | This work is licensed under CC Attribution 4.0
Submitted: 30 November 2007 | Published:

About the author(s)

Caron Hall, University of Johannesburg, South Africa
Linda Fourie, University of Johannesburg, South Africa

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Abstract

The Information Technology (IT) industry is one that is characterised by rapid change and a heavy reliance on human skills. A study was conducted to qualitatively explore the role of the Human Resource (HR) function in the South African IT industry. Semi-structured individual and focus group interviews with professionals in this function highlighted many opportunities for HR to render a more strategic role in an environment where a skills shortage and many related problem areas exist. The implications of these findings are discussed and proposals for redefining the role of HR in the specific industry are offered.

Keywords

Changed role of HR; HR in IT industry; challenges of the HR practitioner

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