Original Research

A spiritual audit of a retail branch in a South African Bank

David P. J. Smith, Ercole Albertini
SA Journal of Human Resource Management | Vol 6, No 1 | a130 | DOI: https://doi.org/10.4102/sajhrm.v6i1.130 | © 2008 David P. J. Smith, Ercole Albertini | This work is licensed under CC Attribution 4.0
Submitted: 26 May 2008 | Published: 24 October 2008

About the author(s)

David P. J. Smith, University of Johannesburg, South Africa
Ercole Albertini, University of Johannesburg, South Africa

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The purpose of this study was to investigate whether or not employees in a branch of one of the leading South African banks are spiritually fulfilled at work, whilst living the values of the bank. The results indicate that employees in the branch are spiritually fulfilled at work, that they seem to be “living the values”, and that they believe the branch to be a spiritual workplace. The results are linked to certain interventions in the branch, and these interventions could be replicated across the branch network, reaping the advantages of a spiritual workplace.


Spirituality; spirituality at work; spiritual audit; spiritual fulfilment; spiritual workplace; values and spirituality; characteristics of spirituality


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