Author Details

Boonzaier, Michèle, Department of Industrial Psychology, Stellenbosch University, South Africa

Vol 11, No 1 (2013) - Original Research
The job demands-resources model of work engagement in South African call centres
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SA Journal of Human Resource Management | ISSN: 1683-7584 (PRINT) | ISSN: 2071-078X (ONLINE)