Email this article 
Hide
Show all
Original Research
The role of work–life balance as mediation of the effect of work–family conflict on employee performance
Submitted: 14 February 2022 | Published: 30 March 2023
About the author(s)
Muzakar Isa, Department of Management, Faculty of Economic and Business, Universitas Muhammadiyah Surakarta, Surakarta, IndonesiaNur Indrayati, Department of Magister Management, Faculty of Economic and Business, Universitas Muhammadiyah Surakarta, Surakarta, Indonesia
Abstract
Orientation: Many employees find it difficult to balance their role in family and work. For the organisation to be successful in achieving its goals, management must be fully aware of the employee’s needs as well as responsibilities towards the employee’s family.
Research purpose: This study aimed to analyse the effect of work–family conflict on work–life balance, the effect of work–family conflict on performance, the effect of work–life balance on performance and the effect of work–family conflict on employee performance through work–life balance as the intervening variable.
Research approach/design and method: The population of this study comprised all taxation civil services in The Solo Region totaling 694 participants. A sample of 254 people. The primary data was obtained through questionnaires distributed to respondents. This research employed the partial least square analysis method.
Main findings: Work–family conflict had a negative and significant effect on work–life balance and performance. Work–life balance had a positive and significant effect on employee performance. Work–family conflict showed a negative and significant effect on employee performance through work–life balance.
Practical/managerial implications: In an effort to minimise the possibility of work–family conflict, employees should remain knowledgeable in balancing the fulfilment of role demands in work and life domains. The organisation is expected to create a comfortable and supportive work atmosphere in order to avoid employee role conflicts efficiently.
Contribution/value-add: This study provides a new contribution to proving the theory of the relationship between work–family conflict, work–life balance and individual performance.
Keywords
Metrics
Total abstract views: 8993Total article views: 13242
Crossref Citations
1. The mediating role of motivation and professional development in determining teacher performance in vocational schools
Nur Kholifah, Muhammad Nurtanto, Farid Mutohhari, Hani Subakti, Muhammad Agphin Ramadhan, Nuur Wachid Abdul Majid
Cogent Education vol: 11 issue: 1 year: 2024
doi: 10.1080/2331186X.2024.2421094
2. Evaluating the dual mediating role of LMX and affective state in the relationship between supervisory justice and OCBS
Jati Waskito, Rini Kuswati, Didit Purnomo, Nur Achmad
Current Psychology vol: 44 issue: 10 first page: 9100 year: 2025
doi: 10.1007/s12144-025-07696-0
3. How Work-Life Balance Factors and Employee Performance are Systematically Reviewed Based on Moderation and Mediation Factors in the Digital and Hybrid Work Era?
Ahmad Fauzan Fadlan, Sukirman, Syafaat Nuryadi, Nandan Limakrisna
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) vol: 11 issue: 2 first page: 297 year: 2025
doi: 10.21070/jbmp.v11i2.2163
4. Antecedents and outcomes of work-life balance for women faculty members in India
Jamunarani H. S., Rajeena Syed
Problems and Perspectives in Management vol: 22 issue: 4 first page: 324 year: 2024
doi: 10.21511/ppm.22(4).2024.25
5. PENGARUH WORK FAMILY CONFLICT, WORK LIFE BALANCE DAN KEPUASAN KERJA TERHADAP KINERJA KARYAWAN WANITA BANK SULTRA KANTOR PUSAT
Ahmad Mubaraq, Dzulfikri Azis Muthalib
Sigma: Journal of Economic and Business vol: 8 issue: 1 first page: 97 year: 2025
doi: 10.60009/9ps2hp54
6. Job-Home Balance of Rural Women Employees: An Insight Study from Bangalore Rural District
Thriveni Karlapudi
Journal of Rural Development first page: 126 year: 2024
doi: 10.25175/jrd/2023/v43/i1/172954
7. Modelling the relationship between work-family boundaries, work-life balance, workload and employees’ turnover intentions: moderated mediation analysis
Jyoti Kamboj, Eronimus A
International Journal of Productivity and Performance Management vol: 74 issue: 10 first page: 3347 year: 2025
doi: 10.1108/IJPPM-07-2024-0475
8. Women at Work with the Help of Family: Leveraging Family Resources to Tackle Work‐Family Conflict
Brownhilder Ngek Neneh
Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l'Administration vol: 42 issue: 4 first page: 591 year: 2025
doi: 10.1002/cjas.70015
9. Navigating conflicting accountabilities: Post-maternity re-entry transitions in India
Roopal Gupta, Tanuja Sharma, Nidhi S. Bisht
Journal of Vocational Behavior vol: 163 first page: 104193 year: 2025
doi: 10.1016/j.jvb.2025.104193
10. Internal marketing’s influence on South African long-term insurance: An emerging market view
Kathleen M. Storey, Mornay Roberts-Lombard, Isolde Lubbe
Journal of Economic and Financial Sciences vol: 17 issue: 1 year: 2024
doi: 10.4102/JEF.v17i1.930
11. Examining the role of family sociology, managerial support, and working conditions in determining teacher performance in Indonesia: the mediating role of motivation and professional development
Maria Ulfah, Husni Syahrudin, Munawar Thoharudin, Sandra Fitria Wardani, Nur Kholifah
Frontiers in Education vol: 9 year: 2024
doi: 10.3389/feduc.2024.1413525
12. Cultivating meaningful work for early-career professionals
Nelesh Dhanpat, Lerato Mabeso, Masego Madiba, Kabelo Malete, Lindiwe Mashanye
SA Journal of Industrial Psychology vol: 51 year: 2025
doi: 10.4102/sajip.v51i0.2288
13. Understanding Work-to-Personal Conflict: insights into its influence on Individual Work Performance and Organizational Citizenship Behaviour
Antara Banerjee, Aradhna Malik
Asia-Pacific Journal of Business Administration vol: 18 issue: 2 first page: 462 year: 2026
doi: 10.1108/APJBA-12-2023-0634
14. Men Devote More Time to Work, While Women Focus on Personal Life?
Viktorija Tauraitė
Social Welfare: Interdisciplinary Approach vol: 15 first page: 269 year: 2025
doi: 10.15388/SW.2025.15.15
15. The mediating effect of work-life balance on the relationship between work-family conflict and psychological well-being among Chinese working women
Xiaoying Bian, Mohammad Saipol Mohd Sukor
Scientific Reports vol: 14 issue: 1 year: 2024
doi: 10.1038/s41598-024-79322-1
16. Do grit and interdependent personality predict adaptive performance in the Chinese workplace? The moderating role of work–life balance
Meihong Zeng, Mengting Li, Weiqiao Fan, Frederick T. L. Leong
Current Psychology vol: 44 issue: 20 first page: 16456 year: 2025
doi: 10.1007/s12144-025-08386-7