Original Research

The relationship between organisational commitment, job satisfaction and employee retention of detectives in the SAPS in the City of Tshwane

Chuene S. Moshabi, Cecile M. Schultz, Francisca du Plessis
SA Journal of Human Resource Management | Vol 22 | a2266 | DOI: https://doi.org/10.4102/sajhrm.v22i0.2266 | © 2024 Chuene S. Moshabi, Cecile M. Schultz, Francisca du Plessis | This work is licensed under CC Attribution 4.0
Submitted: 07 March 2023 | Published: 19 February 2024

About the author(s)

Chuene S. Moshabi, Department of People Management and Development, Faculty of Management Sciences, Tshwane University of Technology, Pretoria, South Africa
Cecile M. Schultz, Department of People Management and Development, Faculty of Management Sciences, Tshwane University of Technology, Pretoria, South Africa
Francisca du Plessis, Department of Operations Management, Faculty of Management Sciences, Tshwane University of Technology, Pretoria, South Africa

Abstract

Orientation: Findings on the relationship between organisational commitment, job satisfaction, and employee retention have been inconsistent.

Research purpose: The purpose of this study was to determine the relationship between organisational commitment, job satisfaction, and employee retention among detectives in the South African Police Service (SAPS).

Motivation for the study: There has been little, if any, research on the relationship between organisational commitment, job satisfaction, and employee retention among SAPS’s detectives and on job satisfaction as a mediating variable in this context.

Research approach/design and method: A survey research design, as well as a cross-sectional research design within Positivism, was used in this study. The study followed a quantitative research method. Structural equation modelling (SEM) was used to analyse the data.

Main findings: There was no significant evidence for job satisfaction as a mediator between organisational commitment and employee retention. The results indicated some positive relationships between job satisfaction and organisational commitment as well as between job satisfaction and employee retention. There was no positive relationship between organisational commitment and employee retention.

Practical/managerial implications: Should the SAPS management not take note of the relationship that organisational commitment has with job satisfaction, it could harm the way detectives perceive their payment, supervision, co-workers, workload, and communication.

Contribution/value-add: New nuances of the relationship between organisational commitment, job satisfaction, and employee retention were discovered.


Keywords

organisational commitment; employee retention; job satisfaction; detectives; South African Police Service; City of Tshwane

JEL Codes

M50: General

Sustainable Development Goal

Goal 8: Decent work and economic growth

Metrics

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