Original Research

Increasing Productivity of Gen Z Employees: The Role of Flexible Work Arrangements and Participative Style

Artha Febriana, Miftachul Mujib
SA Journal of Human Resource Management | Vol 22 | a2489 | DOI: https://doi.org/10.4102/sajhrm.v22i0.2489 | © 2024 Artha Febriana, Miftachul Mujib | This work is licensed under CC Attribution 4.0
Submitted: 10 November 2023 | Published: 24 April 2024

About the author(s)

Artha Febriana, Department of Management, Faculty of Economics and Business, Universitas Dian Nuswantoro, Semarang, Indonesia
Miftachul Mujib, Department of Management, Faculty of Economics and Business, Universitas Dian Nuswantoro, Semarang, Indonesia

Abstract

Orientation: Employee productivity is affected by various social and psychological variables. Flexible work arrangements (FWAs) and participative styles are expected to influence employee productivity.

Research purpose: This study examined the effect of FWA and participative styles on employee productivity, specifically of Generation Z (Gen Z) employees. It also examines the mediating role of emotional engagement on the effect of FWA and participative styles on employee productivity.

Motivation for the study: Gen Z workers have specific work-behavioural characteristics, including freedom and flexibility. This study provides empirical evidence of factors that increased the productivity of Gen Z employees by examining the influence of FWA and participative style.

Research approach/design and method: This study was designed as explanatory. Data were collected using a survey involving 259 employees by purposive sampling technique. The data were analysed by the Partial Least Squares-Structural Equation Modeling (PLS-SEM) method with the IBM AMOS 26 program.

Main findings: Flexible work arrangement, participative style and emotional engagement affect employee productivity in direct and indirect relationships. However, there is no significant effect of FWAs on emotional engagement.

Practical/managerial implications: Organisations need to develop FWA systems and more employee participation at work. It is expected to strengthen emotional engagement in their organisation and increase their productivity indirectly.

Contribution/value-add: The study took Gen Z as the object of this research to support the assumption that this generation prefers a flexible way of working but still supports their productivity achievements.

 


Keywords

flexible work arrangement (FWA) systems; participative style; emotional engagement; employee productivity; Gen Z

JEL Codes

D23: Organizational Behavior • Transaction Costs • Property Rights; O15: Human Resources • Human Development • Income Distribution • Migration

Sustainable Development Goal

Goal 9: Industry, innovation and infrastructure

Metrics

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