Original Research

The Interface Between Knowledge Management And Human Resources: A Qualitative Study

Helena Smith, Willem Schurink
SA Journal of Human Resource Management | Vol 3, No 1 | a58 | DOI: https://doi.org/10.4102/sajhrm.v3i1.58 | © 2005 Helena Smith, Willem Schurink | This work is licensed under CC Attribution 4.0
Submitted: 05 November 2005 | Published: 05 November 2005

About the author(s)

Helena Smith, University of Johannesburg, South Africa
Willem Schurink, University of Johannesburg, South Africa

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Abstract

The aim of the study is to obtain new insight into the phenomenon of knowledge management (KM) in modern day organisations and the role Human Resources (HR) may play in facilitating access to knowledge via knowledge holders with the intention of contributing to theoretical and practical use within the South African context. A qualitative methodology, specifically the grounded theory approach was followed in developing the theory. The importance of organisational knowledge, management of knowledge and linking people to share knowledge were found particularly prominent in influencing the role HR plays in relation to and in support of KM in organisations. This triad formed the foundation for the theory revealing the changed role of HR to create opportunities for and linking people with one another to share knowledge.

Keywords

knowledge management; human resources

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