Emotional labour: The effects of genuine acting on employee performance in the service industry

Nomonde F. Ngcobo; Nyashadzashe Chiwawa; Henry Wissink

Crossref Citations

1. Emotional labour as experienced by women in leadership positions
Tashrequa M. Beharrie, Tshegofatso Mabitsela
SA Journal of Industrial Psychology vol: 49 year: 2023
doi: 10.4102/sajip.v49i0.2119

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SA Journal of Human Resource Management | ISSN: 1683-7584 (PRINT) | ISSN: 2071-078X (ONLINE)