Original Research

COVID-19: Job insecurity as a moderator of e-learning acceptance in Indian organisations

Syed R. Naqvi, Puja Sareen, Tanuja Sharma, Swati Chawla, Sheela N. Wadhwa, Ritika Malik
SA Journal of Human Resource Management | Vol 21 | a2130 | DOI: https://doi.org/10.4102/sajhrm.v21i0.2130 | © 2023 Syed R. Naqvi, Puja Sareen, Tanuja Sharma, Swati Chawla, Sheela N. Wadhwa, Ritika Malik | This work is licensed under CC Attribution 4.0
Submitted: 30 September 2022 | Published: 02 August 2023

About the author(s)

Syed R. Naqvi, Amity Business School, Amity University, Noida, India
Puja Sareen, Amity Business School, Amity University, Noida, India
Tanuja Sharma, Management and Development Institute, Gurgaon, India
Swati Chawla, Management Education and Research Institute, New Delhi, India
Sheela N. Wadhwa, Management Education and Research Institute, New Delhi, India
Ritika Malik, Bharati Vidyapeeth (Deemed to be University), Pune Institute of Management and Research, New Delhi, India

Abstract

Orientation: Coronavirus disease 2019 (COVID-19) pandemic caused the loss of jobs of more than 340 million individuals worldwide in the middle of 2020. At the same time, COVID-19 pandemic sparked increased usage of digital products, Internet resources, online media technology and e-learning practices.

Research purpose: The research strives to explore the moderating role of job insecurity caused by the coronavirus towards the usage of e-learning.

Motivation for study: This study aimed to assess the behavioural effects of employees working in the most damaged sectors related to rental and business services of Indian businesses.

Research approach/design and method: The investigation used a structured questionnaire for the survey data obtained from 307 employees from the most affected sectors in major cities of India. The research utilised the conservation of resources (COR) theories and the General Extended Technology Acceptance Model for e-learning (GETAMEL) framework for the investigation. To probe the evidence, the researchers used Structural Equation Modelling techniques.

Main findings: The findings revealed a substantial impact of ‘job uncertainty’ as a moderator in employees’ acceptability towards e-learning.

Practical/managerial implications: The study provides a deep insight to experts, educators, top management, policymakers, team managers and human resource (HR) practitioners about the moderation effect of job insecurity created by pandemics on technology acceptance.

Contribution/value add: This study is unique as no researcher investigated the moderating influence of job instability on e-learning acceptability.


Keywords

GETAMEL; job insecurity; behavioural intention; e-learning; COVID-19.

JEL Codes

D23: Organizational Behavior • Transaction Costs • Property Rights

Sustainable Development Goal

Goal 4: Quality education

Metrics

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