Email this article 
Hide
Show all
Original Research
Training and development impact on job satisfaction, loyalty and retention among academics
Submitted: 24 August 2023 | Published: 24 January 2024
About the author(s)
Motlokoe P. Mampuru, Department of Human Resource Management, Faculty of Management Sciences, Vaal University of Technology, Vanderbijlpark, South AfricaBakae A. Mokoena, Department of Human Resource Management, Faculty of Management Sciences, Vaal University of Technology, Vanderbijlpark, South Africa
Anthony K. Isabirye, Department of Human Resource Management, Faculty of Management Sciences, Vaal University of Technology, Vanderbijlpark, South Africa
Abstract
Orientation: Extreme competition among institutions of higher learning was one of the difficulties that universities of technology (UoTs) had to overcome in order to enter the higher education system. This study examined the influence of training and development on job satisfaction, loyalty and retention among academic staff at a selected university of technology.
Research purpose: The study investigated how training and development impact job satisfaction, loyalty and retention among academics.
Motivation for the study: The competitive nature of the academic sector inspired universities to strive to attract and retain talented faculty members. Training and development programmes are considered potential tools to enhance job satisfaction, loyalty and retention, but empirical evidence is needed to support this relationship.
Research approach/design and method: This study used a quantitative research methodology with a non-probability convenience sample (n = 270) of academics within the selected university utilising self-administered structured questionnaires to collect data.
Main findings: The regression analysis revealed positive significant predictive relationships between training and development programmes and job satisfaction, loyalty and retention among academic staff.
Practical/managerial implications: Findings imply that universities should prioritise the development of tailored training initiatives that address the specific needs and aspirations of their academic staff. Training interventions can foster a positive work environment and enhance staff members’ commitment and long-term engagement, ultimately improving the overall quality and reputation of the institution.
Contribution/value-add: The study provided evidence-based insights to inform policies related to training and development programmes for both academics and institutions of higher education administrators.
Keywords
JEL Codes
Sustainable Development Goal
Metrics
Total abstract views: 10620Total article views: 34671
Crossref Citations
1. Conceptual Framework of Equity Sensitivity, Training and Promotion on Specialist Doctors Retention in Malaysia: Moderated by Organizational Trust
Pridhivraj Naidu, Abdul Halim Abdul Majid, Francis Chuah
Sustainable Business and Society in Emerging Economies vol: 5 issue: 4 first page: 451 year: 2023
doi: 10.26710/sbsee.v5i4.2846
2. Engaging for green: Linking educational staff sustainability programs to enhanced productivity, satisfaction, and retention
Jamiu Adetola Odugbesan, Sahar Aghazadeh, Andrew Ehiabhi Tafamel
Tertiary Education and Management year: 2026
doi: 10.1007/s11233-026-09167-y
3. Workplace Factors Influencing Job Satisfaction in Universities of Southern Mindanao, Philippines
Januel Patrick Balboa, Kristine Dinopol, Angelica Orapa, Monsour Pelmin
Journal of Interdisciplinary Perspectives vol: 4 issue: 3 first page: 185 year: 2026
doi: 10.69569/jip.2025.784
4. Career success, collegiality, and the intentions of early career academics to stay in the academic profession
Yaw Owusu-Agyeman
Mentoring & Tutoring: Partnership in Learning vol: 32 issue: 4 first page: 440 year: 2024
doi: 10.1080/13611267.2024.2360377
5. Teachers’ instructional competence, self-efficacy, and technology integration knowledge among secondary school teachers
Jaymar D Candelaria
International Journal of Research Studies in Education vol: 15 issue: 3 year: 2026
doi: 10.5861/ijrse.2026.26609
6. Impact of organisational change on job satisfaction: Field study in Yemeni telecom companies
Mustafa Almutawakel, Amal Al-Mogahed
SA Journal of Human Resource Management vol: 23 year: 2025
doi: 10.4102/sajhrm.v23i0.2851
7. Employee Perceptions of Their Company’s Employee Retention Strategy: A Case Study of a Manufacturing Company
Zikhona Prudence Ndlela, Cebile Tebele, Samuel Siwela
Administrative Sciences vol: 16 issue: 6 first page: 271 year: 2026
doi: 10.3390/admsci16060271
8. Training and Job Satisfaction in Portugal’s Public Sector: A Sequential Mediation Model Based on Competency Acquisition, Performance Appraisal, and Career Progression
Manuela Silva, Rosa Isabel Rodrigues
Administrative Sciences vol: 15 issue: 5 first page: 189 year: 2025
doi: 10.3390/admsci15050189
9. How human resource practices, organisational support and trustworthiness shape job satisfaction
Ernest D. Bendera, Yee-Lee Chong, Lee Peng Ng
SA Journal of Human Resource Management vol: 23 year: 2025
doi: 10.4102/sajhrm.v23i0.2918
10. Development of a contextualized framework in designing professional development program for upland secondary school teachers
Maurene Joy Pe
International Journal of Research Studies in Education vol: 15 issue: 2 year: 2026
doi: 10.5861/ijrse.2026.26050
11. Performance Appraisal and Job Productivity of Academic Staff in Kwara State University, Malete
Aminu Nassir Brimah, Muftiat Bisola Oduwole
African Journal of Humanities and Contemporary Education Research vol: 17 issue: 1 first page: 215 year: 2024
doi: 10.62154/ajhcer.2024.017.010510
12. Servant Leadership in Higher Education: A Literature Review
Larry Parker II
American Journal of Qualitative Research vol: 10 issue: 2 first page: 213 year: 2026
doi: 10.29333/ajqr/18014
13. Antecedents of job performance among employees in the Colleges of Education in Ghana: Does training and development matter?
Daniel Kweku Anhwere, Gabriel Kwasi Aboagye, Emmanuel Quayson, Hannah Wiafe
SCIENCE MUNDI vol: 6 issue: 1 first page: 332 year: 2026
doi: 10.51867/scimundi.6.1.30
14. Role of Training and Development Programs in Enhancing the Employees Job Satisfaction and Loyalty
Tareq Almabrouk M Elagaili, S. M. Ferdous Azam, Jacquline Tham, Ali Khatibi
Sustainable Business and Society in Emerging Economies vol: 6 issue: 3 year: 2024
doi: 10.26710/sbsee.v6i3.3106
15. Keeping Teachers in the Classroom: How School Management Tackles Absenteeism in South Africa
Ronnie Risimati Maceke
E-Journal of Humanities, Arts and Social Sciences vol: 6 issue: 14 first page: 3642 year: 2025
doi: 10.38159/ehass.202561417
16. Exceeding expectations: A study on human resource management implementation in construction organisations
Munodani Chapano, Chux G. Iwu
SA Journal of Human Resource Management vol: 23 year: 2025
doi: 10.4102/sajhrm.v23i0.2849
17. Factors influencing the retention of administrative employees at a public technical and vocational education and training college
Siboniso Mokoena, Risimati M. Khosa, Abdul F. Maluleke
Acta Commercii vol: 26 issue: 1 year: 2026
doi: 10.4102/AC.v26i1.1491
18. The effect of employee engagement on organisational performance: A case study of Muhimbili Orthopaedic Institute (MOI), Tanzania
Paschal Raphael, Godfrey Bukagile
African Journal of Empirical Research vol: 6 issue: 4 first page: 701 year: 2025
doi: 10.51867/ajernet.6.4.62
19. Role of artificial intelligence towards employee retention via mediation of employee loyalty: A company governance study
Sura Al-Ayed
Journal of Governance and Regulation vol: 14 issue: 2, special issue first page: 363 year: 2025
doi: 10.22495/jgrv14i2siart15
20. Sustainability meets humanity: ESG and employee well-being in Chinese firms
Yousif Abdelbagi Abdalla, Adam Yahya Jafeel, M. Azhar Hussain, Ibrahim Elsiddig Ahmed
Social Responsibility Journal first page: 1 year: 2026
doi: 10.1108/SRJ-05-2025-0424
21. From Online Learning to Clinical Practice: An Investigation on the Factors Influencing Training Transfer Among Physicians
Giovanni Schettino, Vincenza Capone
Healthcare vol: 13 issue: 2 first page: 133 year: 2025
doi: 10.3390/healthcare13020133
22. Influence of work-family facilitation on work engagement among physical education teachers
Zi-Qi Wang, Si-Yu Hong, Zi-Xuan Jia, Sha-Sha Ma, Qing-Lu Wang, Wen-Jun Wang
World Journal of Psychiatry vol: 15 issue: 7 year: 2025
doi: 10.5498/wjp.v15.i7.106613
23. Human Sustainability Training and Job Satisfaction in Organizations
Elli Meleti
Sustainable Development vol: 33 issue: 5 first page: 6758 year: 2025
doi: 10.1002/sd.3491
24. Job Satisfaction and Organizational Commitment in a Digitally Transforming South African Higher Education Institution
Tlou Mitchell Dipela, Harriet Rivalani Maluka, Fumani Donald Mabasa, Mokgata Allen Matjie
International Journal of Applied Research in Business and Management vol: 6 issue: 4 year: 2025
doi: 10.51137/wrp.ijarbm.433
25. Measuring the Return on Investment (ROI) through an integrated framework: A case of academic staff training and development interventions in South Africa
Ronny Shibiti
International Journal of Research in Business and Social Science (2147- 4478) vol: 14 issue: 9 first page: 118 year: 2026
doi: 10.20525/ijrbs.v14i9.4621
26. Role of employees’ development programs in talent enhancement at the institute of judicial administration, Tanzania
Denice B. Victor
African Journal of Empirical Research vol: 6 issue: 2 first page: 764 year: 2025
doi: 10.51867/ajernet.6.2.63
27. Factors influencing student retention university students: an analysis of institutional reputation, social responsibility and loyalty
Roger Hiroshi Albornoz-Toyohama, Ruth Mendigure-Hachircana, Sady Haro-Casildo, Carlos D. Abanto-Ramírez
Frontiers in Education vol: 10 year: 2025
doi: 10.3389/feduc.2025.1499518
28. Value Creation for Multiple Stakeholders in Higher Education Institutions
Greici Sarturi, Paula Balardin Ribeiro Aragão
Higher Education Quarterly vol: 79 issue: 1 year: 2025
doi: 10.1111/hequ.70014