Exploring employee retention and intention to leave within a call centre

Nelesh Dhanpat; Faith D. Madou; Phokela Lugisani; Rethabile Mabojane; Mbail Phiri

Crossref Citations

1. Literature Review on Human Resource Churning—Theoretical Framework, Costs and Proposed Solutions
Olga Alexandra Chinita Pirrolas, Pedro Miguel Alves Ribeiro Correia
Social Sciences vol: 11 issue: 10 first page: 489 year: 2022
doi: 10.3390/socsci11100489

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SA Journal of Human Resource Management | ISSN: 1683-7584 (PRINT) | ISSN: 2071-078X (ONLINE)